Privacy Policy for Online Hearing Test

Last Updated: 2024-09-20

Thank you for choosing Online Hearing Test ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal and health information when you use our online hearing test service and website located at [www.onlinehearingtest.org] (the "Website").

By accessing or using the Website and our services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Website or services.

1. Information We Collect

**1.1 Personal Data**

We collect the following personal information from you:

- **Name**: To personalize your experience and communicate with you effectively.
- **Email**: To send you important information regarding your tests, results, and updates.
- **Date of Birth**: To provide age-appropriate analysis and recommendations.
- **Payment Information**: To process your orders securely. We do not store your payment information on our servers. Payments are processed by trusted third-party payment processors.

**1.2 Health Data**

We collect and process the following health-related data:

- **Hearing Test Results**: Including audiograms and responses to hearing-related questions.
- **User-Provided Health Information**: Any additional health information you provide during the testing process.

**1.3 Non-Personal Data**

We may collect non-personal information such as:

- **Usage Data**: Including IP address, browser type, device information, operating system, and browsing patterns.
- **Cookies and Similar Technologies**: We use cookies and similar tracking technologies to enhance your experience, analyze trends, and improve our services. For more information, please see Section 7 (Cookies and Similar Technologies).

2. Legal Basis for Processing Personal Data (For EEA Users)

We process your personal data based on the following legal grounds:

- **Performance of a Contract**: To provide you with our services.
- **Consent**: Where you have provided consent for processing (e.g., for marketing communications).
- **Legitimate Interests**: For our legitimate business interests, such as improving our services.
- **Compliance with Legal Obligations**: To comply with applicable laws and regulations.

3. Purpose of Data Collection

We collect and use your personal and health data for the following purposes:

- To provide and improve our online hearing test services.
- To generate your hearing profile and provide AI-powered analysis.
- To process your orders and payments.
- To communicate with you about your test results and provide recommendations.
- To enhance and personalize your user experience.
- To comply with legal obligations.

4. Data Sharing and Disclosure

We do not sell your personal or health information. We may share your data in the following circumstances:

- **Service Providers**: With third-party service providers who assist us in operating our website and providing our services (e.g., payment processors, hosting providers), subject to confidentiality agreements.
- **Legal Requirements**: To comply with legal requirements or respond to lawful requests from public authorities.
- **Business Transfers**: In the event of a merger, acquisition, or sale of all or a portion of our assets, subject to the continuation of our privacy commitments.
- **Protection of Rights**: To protect our rights, privacy, safety, or property, and/or that of you or others.

5. International Data Transfers

Your information, including personal data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

6. Data Retention

We will retain your personal and health information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our Website may not function properly without cookies.

8. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

- **Access**: Request access to the personal information we hold about you.
- **Correction**: Correct inaccurate or incomplete information.
- **Deletion**: Request deletion of your personal information.
- **Objection**: Object to or restrict the processing of your data.
- **Portability**: Request a copy of your data in a portable format.
- **Withdrawal of Consent**: Withdraw your consent at any time where we are relying on consent to process your personal data.

To exercise these rights, please contact us using the information provided in Section 13 (Contact Information). We will respond to your request within the timeframes required by applicable law.

9. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal and health information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe that we have inadvertently collected information from a child under 18, please contact us immediately, and we will take steps to delete such information.

11. Third-Party Links and Services

Our Website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

12. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, you can contact us at:

Email: support@onlinehearingtest.org

For all other inquiries, please visit our Contact Us page on the Website.

13. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

By using Online Hearing Test, you consent to the terms of this Privacy Policy.